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Effective communication is essential to the success of your organisation whether you are sharing information internally or directly to your customers the method and approach you take is paramount to the smooth running of your business.

However, with the plethora of telecommunications devices and technologies how can you ensure that you are using the right tools and systems for your business?

Mike Harbon, Director of Operations for Ubi-Tech (3R) Ltd encourages companies to regularly assess their telecommunication systems against business performance. “I have been working in the telecommunications industry for more than 30 years and repeatedly find examples of how businesses can make simple changes to their telecoms infrastructure and make a big impact on productivity and profitability. This is a fascinating time for the telecoms industry, innovation and advancement is moving at inexplicable speed from advanced wireless technologies, augmented tech to the Internet of Things (IoT). Robust telecommunication systems can really make a difference to your long-term business goals. We provide a consultancy service for businesses to help identify how their telecommunication systems can better align with their business aims but as a starting point I recommend looking first at your organisation’s barriers to growth and operational effectiveness to tease out where improved communication can better support your business function”.

Begin by doing a basic assessment of how your telecoms and technology supports or hinders your business aims.

Three areas to consider are:

  1. COMMUNICATION CHALLENGE What is your communication challenge? Is it the need for faster broadband, do you need to transfer larger data files via a secure platform or do you require a more sophisticated way of connecting remote workers or multiple offices?
  2. PRODUCTIVITY Do you need to raise the productivity and efficiency of employees by providing better hardware and software? Do you use a combination of devices and systems, which are not compatible slowing down operations and having a negative impact on outputs?
  3. CUSTOMER RELATIONS  Do you need a more reliable and uninterrupted method of ‘real time’ teleconferencing? Perhaps your business operates on a national or international scale where the ability to communicate without borders is critical to client relations and your current systems do not enable end to end customer support?
  4. SKILLS Do your employees have the necessary skills required to understand, plan, manage and exploit an effective communications strategy?

Whatever your communication challenges there will be a solution. Operational improvement is the key to remaining competitive and with advancements in technology you could find your business can scale faster and wider than imagined.

Ubi-Tech (3R) Ltd recognise that taking the time to assess your telecommunications may not be high on your list of priorities but think how your business would fair without it? As corporate and specialist telecommunications training providers Ubi-Tech (3R) Ltd have gained rapid growth from their widespread reputation for innovation within the telecoms training industry and are proud to be official training partners to Ericsson Field Service Operations (FSO) and Anritsu.

“As members of the Hereford and Worcestershire Chamber of Commerce, we welcome the opportunity to support local and regional businesses with their telecommunications. We provide any sized business with consultation and training and encourage you to visit our demonstration facilities in Redditch to see first hand new and emerging technologies. One example we are particularly excited to show is pureLiFi a revolutionary new technology that transmits high speed networked and mobile communication using light. We are a training partner to pureLiFi and will be very happy to demonstrate this to businesses that are keen to see how this extraordinary system works.

If you would like to learn more about how you can improve your telecommunications infrastructure and skills contact Ubi-Tech (3R) Ltd, Mike Harbon Operations Director on 01527 529750 or email [email protected]

Ubi-Tech was established in 2012, co-founded by former members of the British Armed Forces to provide specialist training for the telecommunications industry. Ubi-Tech’s Post Graduate Certificate in Wireless Communications is accredited by the University of Wolverhampton other programme include radio, wireless, cellular, 4th Generation (LTE), Internet of Things and Wi-Fi technologies.


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