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Denise Smart – A Case Study

“A Very Proud Moment”

Denise at her graduation ceremony at The University of Wolverhampton after her resettlement training with Ubi-Tech.

Denise Smart

Denise Smart is an Armed Forces Veteran with 14 years’ service in the Royal Corps of Signals. During her service Denise developed her career to become a radio operator and undertook several field deployments in her specialised role.

Four years ago, Denise took the decision to leave the Army and pursue a commercial career in telecoms. Denise’s specialist skillset and defence background gave her the platform she needed to achieve a new role as Telecoms Project Manager within a known telecoms company and has progressed in a relatively short time to become Senior Project Manager within her team, deputising for the Principal Project Manager and providing mentoring for less experienced colleagues.

“My job satisfaction in my new civilian career is high, as you can see the progression throughout the year. My role is varied, I am responsible for managing customer expectations and site delivery. If I miss a target that’s down to me, but I am trusted to work flexibly and with autonomy, coupled with a good salary and company bonus scheme I feel I made the right career choice.”

Denise achieved her Ubi-Tech Post Graduate Certificate in Wireless Communications in 2016, after using her ELCAS credits to study as part of her resettlement.

“I decided to take the PGCert in Wireless Communications to bridge the gap between my military knowledge and experience and that of the commercial sector. The telecoms industry is fast-paced and with new technologies being released it is important to stay current, getting a job can be difficult without the right industry recognised qualifications. I also wanted to have career choice, there are many different roles which you can bounce around if you have the right know how. For example, project coordinators move up to project managers and the MNO’s have a lot of varied roles like Transmission Managers or Deployment Managers. There’s also faults, design and network optimisation. ”

“My advice to anyone leaving the Army for a career in telecoms is to be certain what sector and role you want and research the industry before you enter into it. Look at your skills and qualifications to identify any gaps and put your military experience forward as you will find the telecoms sector values your knowledge and attributes learned during service. Take the opportunity to up-skill and achieve a recognised qualification, I recommend Ubi-Tech highly. Their PGCert is up to date and forward thinking and the team support you in both your studies and wider career aspirations from helping you with your CV to interview techniques.”

“The course and my current role has set me on a bright career path. The telecoms industry is changing exponentially, it’s an exciting time to work within the telecoms industry, with huge opportunity for the future.”

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