This unique course provides a technical introduction to 802.11 / Wi-Fi networks, including equipment configuration, installation and testing; and prepares attendees for the Certitrek CWT on-line exam and certification. This entry-level technical course covers the essentials of Wi-Fi network operation – including Radio Frequency (RF) essentials, WLAN antennas, RF Channels, WLAN clients, Wi-Fi access point configuration, mounting, testing and management.


1 days


  • People responsible for configuring or installing Wi-Fi access points and other wireless products.
  • Technical support staff supporting Wi-Fi network users.
  • People responsible for testing and troubleshooting basic Wi-Fi client connectivity.
  • People wanting to take the Certitrek Certified Wireless Specialist (CWT) on-line certification exam.


Students should have basic networking knowledge, including understanding of the OSI Reference model.


Understand the configuration process for SSIDs, security settings and other client adapter settings.
Configure a WLAN client for connectivity.
Gather information from a design specification document.
Properly configure and install Wi-Fi access points.
Troubleshoot basic Wi-Fi connection problems and help users regain network connectivity.
Prepare for the Certitrek Certified Wireless Technician (CWT) on-line certification exam.

Content Headings

Radio Frequency (RF) Fundamentals
Describing RF Signal Characteristics
Understanding RF behaviours and signal propagation
Understanding how to detect RF signal factors

Antennas and Accessories
WLAN antennas
Comparing different antenna types
Selecting appropriate external antennas

802.11 Channels and Operations
Creating basic RF channel plans
Understanding the WLAN location process
Steps required in the WLAN connection process
Determining the channels and streams supported by client and IoT devices

WLAN Clients and IoT devices: Features and Capabilities
Wi-Fi client types and varying capabilities
Determining the channels and streams supported by client devices
WLAN Clients: Configuration and Management
Configuring IoT devices:
– Provisioning
– Network join
– Security
Hands-on configuring Wi-Fi client devices

WLAN APs: Hardware and Mounting
AP features and capabilities
Understanding the AP configuration options
Selecting appropriate mounting methods and kits for different installation types
Ensuring proper 802.3 Power over Ethernet (PoE) provision

WLAN APs: Configuration and Management
Configuring APs as standalone devices
Validating AP wired interface connectivity
Validating proper AP WLAN configuration

WLAN Security
Understand the basics of 802.11 security solutions
Identifying legacy security technologies that should not be used
WPA, WPA2 and WPA3 security
Personal versus Enterprise authentication
6GHz security requirements
WPA Pre-Shared Key (PSK) and Passphrase
802.1X/EAP authentication
Common EAP methods
Configuring security parameters in an AP or controller
Configuring security on a client device
Basic security options for wireless IoT protocols

Troubleshooting Common Wi-Fi Problems
Troubleshooting connectivity problems
Troubleshooting performance problems
Troubleshooting security problems
Troubleshooting mobility problems